• Security Plans, Site Survey and Risk Assessments
• Crisis Management Plans, Training, and Testing
• Remote Site Security Management
• Specialized Intelligence Products

• Crisis management architecture, priorities, and philosophy decision support tools
• Individual incident management plans
• Evacuation plans for emergency or crisis events
• Crisis tools including wallet cards, individual evacuation card, checklists, personal security guides and media support guides

International SOS Security Consultants identify the security vulnerabilities of your facility or location, and matrix these vulnerabilities against a thorough assessment of the risk environment in order to provide a clear roadmap to a coherent risk mitigation strategy. The survey includes, but it is not limited to, a detailed assessment of your vulnerability to, and risk from:

• Crime
• Civil Unrest
• Kidnap and extortion
• Sabotage and product contamination
• Terrorism
• War and insurgency
• Natural Disasters

International SOS provides highly qualified security managers for sites in remote and high-risk locations overseas. International SOS Site Security Managers provide:

- Management and direction of all day-to-day security operations
- Development of operational security and crisis management plans, to include incident management plans
- Liaison with local, regional, and global security and law enforcement entities
- Continuous review of security posture and infrastructure
- A direct point of interface with, and access to, the medical and security crisis response infrastructure of International SOS

• Security Notification: specific information about evacuation plans and timely news during a crisis situation
• Security Situation Reports: up-to-date information on worldwide events that may impact safety
• Security Country Reports: country-specific reports on security conditions for more than 200 countries
• Risk Rating: listings of moderate, high and extreme risk countries
• Travel Tips: regional advice for travelers and expatriates

Singapore : +65 6338 7800
London: +44 208 762 8008
Philadelphia: +1 215245 4707

• Your name
• Your current location
• Your current contact telephone number
• An alternative contact number (mobile phone, office, home, etc)
• Your dependants’ name
• Their current location (if different from yours, e.g.. school address)
• Best contact number for your dependants if in a separate location
• Passport numbers
• Nationality
• Company particulars

- Company name
- Contact name within your company
- head office telephone number

• International SOS monitors emerging situations on a 24 hour basis. We notify our clients of escalated risk by posting Security Warnings on our website and sending out automatic emails when we see that business travelers and expatriates are “at risk”.
• At the Warning level, we dispatch advance teams of security specialists to the country in crisis to conduct reconnaissance, liaise with local security, government and ground handling agencies, provide local support to clients and identify support requirements for an evacuation. Our account managers use their clients database to identify those companies with exposure and contact them to ensure the are aware.
• Concurrently International SOS convenes the Regional Crisis Management Team. This team includes our integral aviation, travel assistance, operations, global assistance network, account management, communications, medical and finance staff. The team initiates preparation for a mass evacuation and identifies resources to support the task, based on feedback from the International SOS advance team.
• Our security team provides frequent updates via the website and pushes out a “Security Alert” notice when there in a specific threat to clients, or the law and order situation shows signs of breaking down. The website contains specific advice in regard to final preparations for evacuation.
• At this level the Port of Departure teams are deployed to their respective locations. Contingency plans have been finalised and all logistic arrangement are in place for the evacuation.
• Once International SOS assesses that the situation will deteriorate further we initiate evacuation by posting a “Security Evacuation Notice” and sending out auto emails which will specify the client rendezvous locations. Aircraft are confirmed, clients’ Authorized Persons are consulted and authorities to initiate the service are signed.
• Clients are advised to move to their assembly point and then to the Port of Departure when the flight is due in. International SOS will refer clients to third party security companies to provide escort services for road moves as required.
• Reception teams will meet clients at the international safehaven and provide a full concierge service. Medical teams will support these efforts and if necessary International SOS can organize counselors for staff and families affected by their experience.